A creative guide for our advertising partners

Creating work that works in the terminal

Best practices for airport creative: print, digital, and everything our platforms make possible.

One environment, many attention modes

A traveler walking a concourse and a traveler seated at a gate are two different audiences. Everything in this guide follows one idea: match the message to the moment.

Zone 1
In motion

Walkways. 2–4 seconds. Seven words or fewer.

Zone 2
Slow dwell

Security queues. Minutes of attention. Tell a story in steps.

Zone 3
Seated dwell

Gate holds. The longest dwell in OOH. Detail and interaction welcome.

Zone 4
Arrival

Baggage claim. Decision mode. Keep it short and actionable.

7max words in walkway zones :10digital spot length 8–10sminimum QR hold on screen 2–4 wksprint art-to-posting lead time

The case for better creative

Media buys the audience. Creative decides what happens next.

49%
of sales lift comes from the creative

In a meta-study of nearly 450 campaigns, creative beat targeting, reach and recency by a wide margin.

NCSolutions / Nielsen, Five Keys to Advertising Effectiveness
Up to 89%
of impact when creative is strong

Strong creative drives nearly all in-market success. Weak creative can't be saved by a great media plan.

Nielsen Catalina Solutions
~4x
brand favorability from OOH vs digital

A five-year Kantar study: OOH drove a 13.3% ad-awareness lift and nearly 4x the favorability of digital and CTV.

Kantar x Clear Channel Outdoor, 2019 to 2024

The formats buy the audience. These principles turn it into results.

What's inside

Backlit tension-fabric display above a terminal concourse
Print best practicesDesigning for backlight, scale and distance.
Digital screen network in an airport terminal
Digital best practicesSilent-first motion design and loop craft.
Branded environment installation in a terminal
CapabilitiesDynamic content, dayparting and sequencing, with real examples.
Print best practices

Print owns its space, design like it

Print holds its position all campaign with 100% share of voice. That rewards bold, simple creative and punishes anything designed for a magazine page.

The principles

Design for backlight, not paper

Backlit colors render brighter and thinner than on your monitor. Deepen rich tones, avoid big pure-white fields, and request a backlit proof for hero work.

Pass the 10% test

Zoom your layout to 10%. If it doesn't read as a thumbnail, it won't read across a concourse. One idea per unit.

Respect live area

Frames eat edges. Keep anything critical out of the outer 10%, with bigger margins on large wraps.

Type earns its size

Favor heavier weights, high contrast, and letter heights readable at the real viewing distance, not the distance in your mockup.

Sequence along the path

Print's superpower is repetition along a walk. Three units on one concourse build an argument; one unit only waves.

Do and don't

Do

  • Keep to seven words or fewer in walkway zones: brand, idea, done.
  • Use photography with a single clear focal point that survives cropping.
  • Check contrast under illumination: dark type on light fields is safest backlit.
  • Give the logo clear space and the same corner on every unit.
  • Localize when it's easy; naming the city or route lifts relevance instantly.

Don't

  • Reuse a print ad, social asset or web banner on a diorama unchanged; each format needs its own build.
  • Set thin or light-weight type at small rendered sizes, especially reversed out.
  • Put URLs, hashtags or legal copy on in-motion formats.
  • Bury the brand in the bottom third, where people block sightlines.
  • Rely on subtle color palettes that wash out under terminal lighting.
Three sequenced tension-fabric displays building one campaign across a JFK terminal hall
Tension fabric at scale: one campaign sequenced across the hall, seven words or fewer per unit.
Large-format exterior advertising at an airport
Exterior scale: designed to read from vehicle distance in seconds.
Digital best practices

Design for silence, build for the loop

Motion, flexibility and time-based storytelling, inside real constraints: shared loops, no audio, terminal-specific motion rules. Great creative treats the constraints as the brief.

The principles

Silent-first, always

Type and image carry 100% of the message. If it needs a voiceover to make sense, it isn't an airport spot yet.

Land the brand early and late

Travelers join mid-play. Brand in the first two seconds, hold messages at least three, end on a frame that works as a poster.

Cut for glance, not cinema

Fast cuts read as flicker at distance. Fewer scenes, longer holds, motion that points at the message.

Build to the exact pixel spec

Never letterbox or stretch a 16:9 master. Recompose for each canvas so type sits in its safe area.

Make every frame legible

Strong contrast, generous type, nothing critical in the outer margins. A phone at arm's length is a fair proxy for a screen across a concourse.

Do and don't

Do

  • Keep your logo on screen for the entire spot; travelers join mid-play and should always know whose ad they're watching.
  • Hold every message on screen for at least three seconds.
  • Recompose for each screen's native shape: portrait, ultra-wide, LED wall.
  • End on a frame that works as a poster on its own.
  • Deliver a static fallback frame with every spot.

Don't

  • Save the logo or brand reveal for the final seconds.
  • Rely on audio; assume every screen is silent.
  • Use fast cuts or strobing motion; they read as flicker at distance.
  • Letterbox or stretch one 16:9 master across every canvas.
  • Cram legal copy or long URLs into a :10 spot.

Learn from work that ran

Examples from our digital networks, each doing one thing especially well.

Mastercard animated creative on airport digital display
Simple motion, instant brandMastercard: iconic assets and one gentle move, recognizable from the first frame at any distance.
Uber animated creative on airport digital display
Context-native messagingUber: speaks to the traveler's next need (ground transport) right when it's top of mind.
Google Pixel animated creative on airport digital display
Product as heroGoogle Pixel: large product, minimal copy, motion used only to reveal. Every frame is a complete ad.
Capabilities

What our platforms make possible for creative

Everything our screens and spaces can do, framed for creative teams. The headline capability is Open Canvas: your team builds a webpage, we run it as your ad.

The creative toolkit

Ways to use the medium, in two groups: behaviors your team builds inside an Open Canvas webpage, and formats and services we run for you.

Built inside your Open Canvas webpage

Your developers write the logic; the creative carries it with it.

Dynamic data feeds

Live content: weather, countdowns, prices, scores.

Your team wires the feed into the build; the spot updates itself on screen.
Location versioning

Creative varies by airport, terminal or concourse.

One build that reads its location and localizes itself ("Hello, Philadelphia").
Language switching

Alternate-language versions by gate or market.

The build swaps language by gate or market; leave 30 to 40% extra room for translated copy.

Formats and services we run

Handled through scheduling and our networks; no build logic needed.

Dayparting

Different creative by time of day.

Different spots scheduled by daypart. Write for the 6am business bank and the midday crowd separately.
Full-motion video

:10 spots where policy permits.

Silent storytelling; brand early, end on a poster frame. Full motion tests at 2.5x the brain response of static.
Synchronized takeovers

Multiple screens play in concert.

One composition across canvases; the terminal becomes the stage.
Rapid creative swaps

New creative live in days, not weeks.

Plan launch-day, mid-flight and reactive versions upfront.
Branded environments

Physical builds, wraps and multimedia spaces.

Think spatially: sightlines, touchpoints and photo moments.

Availability and execution paths vary by airport and network. Your account team can confirm what's possible in each market before your build starts.

Open Canvas: you build a webpage, we run it as your spot

A spot doesn't have to be a finished video file. Your team builds a self-contained webpage; we load it, and it plays in the loop like any other ad. Anything a webpage can do, your creative can do.

1 · You build a webpage Any feed, any logic, any motion
2 · We load it on our player QA’d on real terminal hardware
3 · It plays in the loop A normal slot, except yours is alive

Build it like a webpage. Ship it like a file. It runs live on our screens.

Open Canvas is client-produced: you own the build and data licensing; we advise on specs and QA. Ask for the package template before your developers start.

Try it: one creative, many moments

This demo is built the way an Open Canvas spot is: it's just a webpage, with the logic inside it. Flip the inputs and watch one creative adapt itself; nothing here is a platform template.

24:00
CIRRUS COFFEE
SAMPLE CREATIVE, FICTIONAL BRAND, RENDERED LIVE IN YOUR BROWSER
Time of day demonstrates dayparting
Departure gate demonstrates location versioning + weather feed
Flight status demonstrates flight-data triggers
Language demonstrates language switching
Offer feed demonstrates promotions and pricing feeds
Boarding countdown demonstrates live data, ticking on its own
Six inputs, one template. In production the inputs are real feeds: clock, flight data, weather, promotions. Nobody re-exports a video.

Spotlight: 3D anamorphic

Forced-perspective 3D on large LED canvases makes objects appear to leap off the screen. Airports offer what it needs most: big canvases and audiences with time to watch.

Design for the sweet spotThe illusion works from one viewing position. Build the perspective for where travelers actually stand; from elsewhere it should still look intentional.
Break the frame with purposeThe magic is when something crosses the screen edge. Choreograph one clear breakout, not constant motion.
Give it a story arcAnamorphic earns longer watch time. Use a beginning, a payoff, and a branded end worth photographing.
Plan for the second audienceMuch of the value is the social video it generates. Design a moment people want to film and keep the brand in every frame.
Anamorphic 3D sea turtle appearing to swim out of a large portrait LED screen as travelers walk past
The frame-break: the flipper crossing the screen edge is the moment travelers stop for.
Curved LED display running dimensional anamorphic creative in an airport concourse
Curved canvas: the screen geometry itself sells the depth.
Dimensional 3D letters and balloon heart on an ultra-wide LED screen above a gate area
Dimensional objects at scale, composed for the sightline from the gate floor.
Anamorphic product creative with forced-perspective box depth on a portrait digital screen
The recessed box is the illusion: products appear to float in front of the screen.

Anamorphic needs specific screen geometry and 3D expertise. Talk to us early about eligible canvases and production partners.

Capabilities in action

UMGC animated creative on airport digital network
Message sequencingUMGC: a rotating series that builds an argument across the loop rather than repeating one frame.
Intel animated creative on airport digital network
Motion with disciplineIntel: animation used to direct the eye to one message at a time, never competing with itself.
Experiential brand activation inside an airport
Beyond the screenBranded environments and activations: creative that travelers walk through, touch and photograph.
QR codes & interactivity

The airport is where QR codes actually get scanned

Seated travelers with phones in hand are the best QR audience in OOH. Most executions fail on basics: size, placement, and a reason to scan.

The rules of a scannable code

Put codes only in dwell zones

Gate holds, dining, charging stations, baggage claim. On a walkway format a code is decoration; no one in motion scans.

Size for the real scan distance

Code width ≥ scan distance ÷ 10. Ten feet away means at least a foot wide. When in doubt, bigger.

Give the scan a reason

"Scan for more info" is not a reason. An offer, a download, a game, a boarding-wait playlist, a skip-the-line perk. Name the payoff next to the code in five words or fewer.

Hold it on screen

Keep the code visible at least 8–10 seconds, ideally the full spot. A last-second code punishes the people trying to engage.

Design for contrast and quiet

Dark code, light background, generous quiet zone. Test branded codes on real phones at real distance.

Build the landing for the moment

Mobile-fast, no app wall, works on airport Wi-Fi. Tag each code by placement and scans become your cleanest location data.

QR size calculator

Set the farthest realistic viewing distance for your placement and get the minimum printed or rendered code width.

10 ft
12 inminimum code width

Rule of thumb: code width equals viewing distance divided by 10. Round up, never down.

Do and don't

Do

  • Pair every code with a short, concrete payoff line ("Scan for 20% off your ride").
  • Place codes at seated eye level in gate and dining zones.
  • Use one unique code per airport and placement for clean attribution.
  • Test the full journey (scan, load, act) on cellular and airport Wi-Fi.

Don't

  • Put QR codes on walkway, roadway or exterior formats.
  • Shrink the code to fit the layout; resize the layout to fit the code.
  • Send scanners to your homepage; land them on a page built for the offer.
  • Flash the code briefly at the end of a digital spot.
Specs & production

Great creative, delivered right

Production is where strong campaigns are protected or quietly ruined. Your account team shares an exact spec sheet for every placement; that document is always the source of truth. This page covers the planning, timing and approval realities around it.

Planning references

For early planning, before the spec sheet for your placement is in hand. Where the two differ, the spec sheet wins.

PRINT PRODUCTION GUIDEPlanning guidance only; your spec sheet has the exact values
ItemGuidance
Scale & resolutionVery large formats are usually built at reduced size with resolution to match; your spec sheet states the exact scale and dpi for each unit
Logos & typeVector artwork always; convert or embed fonts on final files
ColorMatch the color profile on your spec sheet; request a backlit proof for illuminated units
Live areaKeep critical content clear of the outer 10% as a working habit; the unit template defines the exact live area and frame allowances
Lead timePhysical production runs weeks, not days, and wraps and large-format installations run longer; confirm the calendar with your account team early
DIGITAL PRODUCTION GUIDEPlanning guidance only; your spec sheet has the exact values
ItemGuidance
ResolutionEvery screen runs native pixel dimensions; build to the exact dimensions on your spec sheet, never scale or letterbox a generic master
Spot length:10; every spot is built to a 10-second slot
AudioNone. All creative must communicate silently
MotionFollow per-terminal motion policy; provide a static fallback frame with every spot
Lead timeDays once approved, but airport authority review adds time. Submit early
Airport advertising is subject to airport authority review. Content standards vary by market, so flag anything edgy with your account team before production.

The handoff checklist

Work through it before every handoff. Boxes reset when you leave, so print this section for your binder.

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ClearCheck · airport ad performance index · beta

Score your creative before it runs

ClearCheck is our computer-vision creative checker. Upload a print layout or the actual MP4 of your spot; it measures it against this guide and the research behind it, right in your browser, and hands back a scorecard, an attention heatmap, and research-backed suggestions to optimize it.

Run the ClearCheck

ClearCheck beta · computer-vision analysis, all inside this page. Nothing is uploaded anywhere.

Your scorecard appears here: an overall grade, six criteria, and research-backed suggestions to optimize it.

The research behind ClearCheck

Every check maps to published out-of-home research. These are the numbers the scoring is built on.

1.7–2.0s

The attention a poster earns in internal environments. Every rule here is written for seconds of reading, not minutes.

Lumen Research with JCDecaux, 2017
100% → 65%

Message takeaway when a second message is added to an ad. Why ClearCheck flags a second copy block.

Millward Brown, Journal of Advertising Research
~7%

The logo share of a large-format canvas with the strongest results for preference and legibility. The logo check measures against it.

Clear Channel, Powerful Posters Research, 2022
~8%

The copy height, as a share of poster height, with the strongest large-format results. The type-scale check aims there.

Clear Channel, Powerful Posters Research, 2022
+32%

The brand-recall lift when the logo sits at the top of the creative. ClearCheck reports position with every logo it identifies, and credits top placement.

Lumen Research with JCDecaux and System1, 2025
2x

The commercial impact of OOH creative rated three stars or better across 1,000+ tested campaigns. Craft is measurable, and it pays.

System1 with JCDecaux, Double Take

The attention heatmap is built on the center-surround saliency model from vision science (Itti & Koch, 1998), the approach validated eye-tracking platforms grew from, with text weighting and center bias. Also folded into the checks: testing favors no more than 10 words across the whole creative, a key visual larger than half the canvas earns 38% more attention, and full-motion earns brain response 2.5 times static (JCDecaux with System1 and Lumen, 2025; Ocean Outdoor with Neuro-Insight). ClearCheck applies these published thresholds with deterministic computer vision; for research-grade attention measurement, ask your account team about a full creative report.

ClearCheck is a beta guidance tool built on computer-vision checks, not a formal review. Final creative is still subject to your account team and the airport authority.